Return and Refund Policy

Eligibility for Returns

We accept returns for defective or incorrect items within 30 days of delivery. Items must meet the following conditions:

• The product is unused and in its original packaging.

• All components and accessories are included.

 

Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance items.

• Items that have been used, washed, or altered.

 

How to Initiate a Return

1. Contact Us: Email customer.support@wavari.com with your order number, proof of purchase, and photos/videos of the issue.

2. Approval: Once your return request is approved, we will provide the return address.

3. Shipping the Return: Customers are responsible for return shipping costs unless the item is defective.

 

Refunds

• Refunds are processed within 7–14 business days after the returned item has been inspected.

• Refunds will be issued to the original payment method.

• Shipping fees are non-refundable unless the return is due to an error or defective product.

 

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us immediately with evidence (photos/videos), and we will resolve the issue promptly.

 

Questions?

For any questions regarding shipping or returns, please use our contact form.